Use ChatGPT for UX research properly to speed up progress and keep the accurate output
Use case: Learn AI, AI for work, AI for design
Tool: ChatGPT
Time for learning: 8 mins
What you can learn
If you're a UX researcher, you know that the process can be time-consuming and require a lot of effort and resources. But with AI now ubiquitous, we can use it to do the heavy lifting for us, freeing up our time and energy to focus on more important tasks, such as analysing ideation or communication.
In this video, we'll explore three practical examples of how we can use AI, specifically ChatGPT, to speed up our UX research. From analysing customer reviews and interview transcripts to generating ideas for new product features, we'll show you how easy it is to use AI to make your UX research more efficient and effective. So, whether you're a seasoned UX researcher or just getting started, sit back and let's dive into the exciting world of AI and UX research.
My takeaway
I explored how we can use ChatGPT for UX research, here’s an example of how I use it.
did a user interview, record the audio
Use Otter.ai or other tools to get the transcription (Google meet)
Ask ChatGPT with the prompt: ”act as a UX designer, analyse the script from an interview, and give me 10 quotes for the positive feedback”.
Review those quotes, and ask other things, such as
List all the user frustration moments, with timestamp.
List all the competitor solutions that participant uses